Refund policy
At SZYARAA, we take great pride in the quality of our jewelry and strive to ensure that each piece meets your expectations. Please read our Return Policy carefully to understand our guidelines regarding returns and exchanges.
1. No Returns Policy
- We do not accept returns or exchanges on our jewelry items unless there is an issue with the ring size. For exchange please reach out to us or raise inquiry within 2 days after receiving the order from us, If approved we'll delivery the exchanged item within 5-6 working days after approval.
- We encourage you to review the product details and specifications thoroughly before making a purchase to ensure it meets your requirements.
2. Ring Size Issues
- If you receive a ring that does not fit properly due to sizing issues, you may request an exchange or resize within 3-5 days of receiving the item.
- To be eligible for an exchange or resize, the ring must be unused, unworn, and in its original condition and packaging.
- Please contact our customer support team to initiate the process. You will be required to provide your order details and any relevant information regarding the sizing issue.
3. Return Process for Eligible Items
- To start the return process for eligible items, please reach out to us at szyara.in@gmail.com or whatsapp us at 9925605885.
- Our customer support team will guide you through the return or exchange process, including shipping instructions.
- You will be responsible for the return shipping costs unless the item has a manufacturing defect.
4. Inspection and Approval
- Once we receive the returned ring, our quality control team will inspect it to ensure that it meets the conditions outlined in this policy.
- If the item passes inspection, we will proceed with the resizing or exchange process.
- If the item does not meet the return criteria, it will be sent back to you at your expense.
5. Refund Policy
- We do not provide refunds for any purchases. Our policy only covers exchanges or resizing of rings with size issues.
- In the case of a manufacturing defect or error on our part, we will provide a replacement or make the necessary corrections.
6. Contact Information
If you have any questions or need assistance with your return, please contact us at:
- Email: szyara.in@gmail.com
- Phone: +91-9925605885
We appreciate your understanding and look forward to serving you with beautiful jewelry pieces that you will cherish.